It’s All About Business: A Straight Shooting Book on Social Media

November 29, 2011

No Bullshit Social Media by Jason Falls and Erik Deckers is true to its title.

They take the mystery out of it and explain in a no-nonsense way how to get the most out of Social if indeed you jump in.  And it’s about the ultimate goal – driving business.

This easy-to-read book highlights if you should be in social and how you should approach it if you are. Since they both come from the marketing side, they not only show practical examples of both BtoB and BtoC users, and how you can integrate social media into your overall strategy. Highlights include how to plan, implement and monitor.


Generate Qualified Leads Using LinkedIn Answers

August 10, 2010

For those of you who follow me, you know that I’m a big advocate of LinkedIn for the B-to-B market. You also know that I believe it’s one of the most under-utilized social media sites.

I recently read a post by Jason Falls, How to Make LinkedIn Answers Part of Your Routine, that showed me yet another way to generate both thought leadership and leads. Under the “More” button at the top of your home page is where you’ll find the Answers tab. There are several industry categories you can choose to follow. Since I use Google Reader, I subscribed to the appropriate categories and had them sent to my reader via an RSS feed. I also created a folder called LinkedIn Answers.

Then every morning as I check  my reader, I quickly run through the Answers folder to see if there are any questions that I could contribute to. If so, I respond accordingly. I’ve only been doing this for a few weeks now, but it’s surprising the number of discussions I’ve been involved in that I would have missed if I hadn’t been using the Answer page.

I’m always learning new ways to take advantage of this powerful tool. Would you like to share ways you’re using LinkedIn?

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80% of Visitors to Your Blog are First-Timers!

April 28, 2010

Those of us who have been blogging for sometime may be under the assumption that once someone finds our blog they become a groupie and read every one of our posts. Well, here’s a wake up call.

Would you believe that 80% of the people who come to your site are first-timers?

This is true for most bloggers. Even the big boys like Jay Baer and Jason Falls have 65% plus who come to their sites for the first time. Jay Baer wrote a recent post, 5 Ways to Make Friends with Strangers on your Blog, where he outlines his suggestions on how to capitalize on your blog.

This comes from new research from Compendium Blogware (I recently attended a webinar from them) that shows that for more than two-thirds of corporate blogs, new visitors comprise more than 80% of blog traffic. So once your ego gets over the fact that the number of groupies following may not be as large as you thought, what do you plan on doing?

I’m a believer that the glass is half full and that this provides all of us with an opportunity to convert those first-timers to regulars. Here are some things you should consider doing:

  • Make your site easy to navigate - 80-95% of all clicks to your blog are organic which means they didn’t come directly to your URL.
  • Make sure your blog is focused - so the new reader can easily identify what it is you are focusing on and make it personal (put up your photo).
  • Keep talking about your key ideas over and over - Just because you wrote something last week, it doesn’t mean they see it especially with 80% plus being first-timers.
  • Keep them on your site by referring them back to other posts you have written on the same subject - this helps you build thought leadership quickly.
  • Make it easy to subscribe to your RSS feed – if they like what they’ve read, make it easy for them to read you regularly.

These are my thoughts. Do you have any to add?

Here are some other posts you might find interesting:

10 Engagement Tactics That Will Help B-to-B Marketers

Forrester Report: Most B-to-B Blogs Fail.

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B-to-B Marketers: What Type of Twitterer Are You?

March 3, 2010

People use Twitter for different reasons. From a B-to-B perspective, why do you? For those of us who are trying  to use Twitter as a marketing tool, you normally have a reason for using it. Twitter is a conversational platform. What kinds of conversations are you having?

I read a post recently from Jason Falls (a social media guy who I admire), Four styles of marketing on Twitter, and thought he hit it right on the head. Here are highlights of the Twitter styles:

Twitter Marketing Styles

Twitter Marketing Scale

  • Conversationalists - Want to use Twitter for business, but will participate in the daily conversations.
  • Conversational Marketer - Participate but with a stated purpose. They remind you of their newsletter or link you back to their blog.
  • The Salesman - Less conversational and more to the point of why they are here. These folks, even though they put sales first, still contribute good info and links to their followers.
  • The Broadcaster - Self promotion is the only reason they are there. They don’t participate in conversations and don’t contribute to the group.

So the question arises, what kind of Twitterer are you?

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4 Areas Of Expertise To Ensure Social Media Success for B to B Marketers

December 30, 2009

We all want to do our best when it comes to social media, and I find I’m always looking for suggestions and processes that can help me improve my end product. One of the ways I stay in touch and hopefully ahead of the curve is to follow industry leaders. Their insight and expertise is very valuable to me.

One such leader is Jason Falls who has a blog called Social Media Explorer. Jason recently posted The Four Spheres of Social Media Strategy, which focuses on the key areas we need to keep our focus on.While each of these four areas are important by themselves, the impact to a social program comes when they overlap. Here are some highlights of the circle:

  • Brand Intelligence – This is pretty straightforward. You need to know and understand what your brand is and stands for.
  • Consumer Insights – This revolves around the customer, profiling and audience research are two examples.
  • Community Behavior – You need to know and understand how people interact. Is Twitter a better way to communicate to them or is Facebook?
  • Tools & Platforms – You need to have an understanding of the tools and options out there to best promote your brand.

The key is to keep your eye on the ball and focus on elements such as Jason has outlined. Jason, thanks for your insights.

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Google Sidewiki: Allow Others to Post Comments on Your Web Site

October 20, 2009

Another new tool that needs to be on your radar.

I don’t know if the world is ready for this, but it’s here and it’s from Google, so you know that there’s been a lot of thought behind it.

Google Sidewiki allows you to contribute helpful information next to any Web page or even critical information to a competitor’s Web site. Google Sidewiki appears as a browser sidebar, where you can read and write entries along the side of the page. Google uses an algorithm to display the most relevant and helpful posts up top.

BlueVolt Sidewiki

Click for detailed view

The key benefits:

  • You can publish helpful information about any Web page from any browser
  • Read insights in context from Sidewiki entries added by others
  • Share Sidewiki entries through Blogger, Facebook, Twitter and Google profiles

Google could eventually put ads in the Sidewiki space – monetizing another company’s content.

As Jeremiah Owyang points out in a recent post, Google’s Sidewiki Shifts Power To Consumers – Away From Corporate Websites

“There’s nothing stopping them from allowing advertisers to put ads on Sidewiki as “sponsored” information. For example, Coke could run their latest ads on the Pepsi.com Sidewiki area. HP could run ads on the Dell.com site. This ‘already’ happens in the search engine result pages on Google.com, why not in Sidewiki?”

I agree with Jason Falls‘ assessment of Sidewiki, “It will force every company in the world with a Web site to get hip to social media and do it now.”

If you’re ready to start exploring the Web with Google Sidewiki, visit google.com/sidewiki to download Google Toolbar with Sidewiki and contribute your own entries alongside pages on the Web.

So what are your thoughts on this new tool?

You might find this post by my mentor, Michael Gass, useful, How to keep up with social media.

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