Are you using email newsletters to keep in touch with customers and prospects? If not, you should be considering it. They are relatively easy to do, especially if you do a blog.
Using a CRM service like Emma, Exact Target or Constant Contact it will give you access to templates to use for formatting, and more importantly, it will give you tracking data on who opened the email and where they spent time. The metrics will also tell you where and on what subjects people are attracted to. They also give you room for special messaging and links to appropriate sites.
Here are 4 reasons why you should consider a newsletter:
- Helps you stay in front of customers and potentials.
- Helps you establish thought leadership in your area of expertise.
- Helps identify potentials who sign up for and keep coming back to your newsletter. Maybe someone should call on them?
- Build a mailing list. Use it as one touch point to get your brand in front of your audience.
Frequency will depend on a few things. If you do a blog, I’d suggest you do it monthly and highlight the top 5 posts of the month. Most templates give you room for a customized message, like look for a new product launch coming next month or promotion of a webinar.
If you don’t do a blog, assembly of info for the newsletter may be a little more time-consuming and I would suggest doing it at least quarterly. You could assign responsibilities to various people within your company. Customer service, sales and marketing. The key is to give the reader relevent and timely info.