How Manufacturers are Managing Content Marketing: 7 B2B Insights

May 16, 2013

Today we have a guest blog post from Lisa Murton Beets director of CMI Books, from the Content Marketing Institute.

How Manufacturers are Managing Content Marketing: 7 B2B Insights

The Content Marketing Institute and MarketingProfs recently published research on B2B and B2C Content Marketing in our 2013 Benchmarks, Budgets and Trends reports. While the findings give us insight into how B2B and B2C marketers are managing content marketing, we were still curious about the state of content marketing in specific key industries, and how content efforts in vertical markets were differing from those of their peers in other industries.

We decided to first look at marketers who work for B2B manufacturing organizations in North America. This group has adopted content marketing at a slightly higher rate (94 percent) than their North American B2B peers across all industries (91 percent).

Let’s take a look at some of the similarities and differences:

Manufacturing marketers have similar goals for content marketing

Marketers in the manufacturing industry have the same top three objectives for content marketing as their peers across all B2B industries: brand awareness, lead generation, and customer acquisition. However, manufacturing marketers place less emphasis on thought leadership (47 percent versus 64 percent) and website traffic (47 percent versus 60 percent) as organizational goals, which indicates a disconnect, as they also cite website traffic as the primary way they measure content effectiveness. This fundamental disconnect between goals and measurement was present with B2B manufacturers when CMI surveyed them two years ago, but it has shown some improvement.

Manufacturing marketers use video and print magazines more often

Manufacturing marketers cite video as their top content marketing tactic (it was ranked seventh by this group two years ago). Their overall use of tactics is fairly similar to that of the overall population of marketers; however, they place far less emphasis on blogs (54 percent versus 77 percent), which makes sense considering that this industry does not put strong emphasis on web traffic and thought leadership as objectives for content marketing, two areas where blogs can have significant impact.

Manufacturing marketers use print magazines at nearly twice the rate of their peers (60 percent versus 31 percent). However, only 11 percent of self-reported “best-in-class” B2B manufacturing marketers rank print magazines as “effective” or “very effective,” indicating that traditional media companies still have a stronghold on B2B manufacturers, who have traditionally used paid advertising in trade magazines to reach their audiences.

Manufacturing marketers prefer Facebook and YouTube

While their B2B content marketing peers use an average of five social media platforms, manufacturing industry B2B marketers report an average use of three.

Yet, manufacturing industry marketers use YouTube more frequently than the general population of marketers do. This makes sense, considering they rank video as their top content marketing tactic. Their use of Facebook, LinkedIn, and Twitter has risen over the last two years, yet they are somewhat behind in their adoption of Google+, Pinterest, SlideShare, and other “newer” social media options, so it will be interesting to see if they grow in these areas over the next year.

Manufacturing marketers outsource content more often

Compared with the overall content marketing population, manufacturing marketers outsource content more often:  57 percent versus 43 percent. This could be because they rely more heavily on printed material, which often requires outside assistance. Given their increased usage of video, compared to other marketers, it is likely that they are outsourcing video creation as well.

Manufacturing marketers spend less

When compared with their peers across all B2B industries, marketers in manufacturing dedicate significantly less of their total marketing budgets to content marketing (22 percent versus 33 percent). However, 53 percent of manufacturing marketers say they are going to increase their content marketing spend over the next 12 months (31 percent say they will keep spending at the same level).

Manufacturing marketers struggle with effectiveness

Like their peers, marketers for the manufacturing industry report that producing enough content is their biggest challenge. One challenge they cite more often than their B2B peers is the inability to measure content effectiveness (55 percent versus 33 percent). And they’re not only challenged with measuring content effectiveness, many are not even sure if their overall efforts are effective. We know this because only 21 percent of B2B manufacturers rank their organization as “effective” or “very effective.” On the other hand, 36 percent of B2B marketers across all industries rank themselves as “effective” or “very effective.”

On the flip side, 32 percent of manufacturing marketers rank their organizations as “not very” or “not at all” effective, compared with 17 percent of their B2B peers. This shows a need for content marketing education and improvement in the manufacturing vertical.

A brief look at the manufacturing demographic

While it is noteworthy to understand how marketers in the manufacturing industry are managing content marketing tools and tactics, it’s also important to understand how demographics may play a role in these research findings. Here are a few notes about the demographics of this research:

  • Out of a total 1,416 B2B North America respondents, 88 respondents identified themselves as working in the B2B manufacturing industry.
  • About 40 percent of the B2B manufacturing respondents work for companies with 1,000 or more employees (16 percent of that figure is for companies employing more than 10,000, so these results could also reflect what larger companies are doing).

Do you work in manufacturing? Are these trends consistent with what you are seeing?

For more insight on the state of content marketing in the manufacturing industry, register to attend the Manufacturing Summit at Content Marketing World in September 2013. And if you are looking for more content marketing research? Check out our third annual B2B Content Marketing: 2013 Benchmarks, Budgets, and Trends and first annual B2C Content Marketing: 2013 Benchmarks, Budgets, and Trends studies.

Cover image via Bigstock

The post originally appeared on ContentMarketingInstitute.com and is reposted with permission. You can view the original post here.


From MAGNET: Addressing the Skills Gap and Improving the Bottom Line

May 9, 2013

Each month we’ll be featuring a blog post from our friends at MAGNET (Manufacturing Advocacy & Growth Network). MAGNET’s mission is to support, educate and champion manufacturing in Ohio with the goal of transforming the region’s economy into a powerful, global player. You can visit MAGNET online at manufacturingsuccess.org.

This post originally appeared on MAGNET’s  Manufacturing Success blog and is reposted with permission.

Addressing the Skills Gap and Improving the Bottom Line

Judith Crocker, Director Workforce & Talent Development, MAGNET

The skills gap in the manufacturing workforce continues to be a challenge. Employers constantly bemoan their inability to get qualified workers, educators convene employers to better understand what they are looking for and develop new programs, and job seekers experience frustration when they are not selected due to lack of skills. It is time to start looking more closely at potential solutions, the role that employers can play, and the value to employers.

Recently reports of successful strategies are starting to emerge. The lessons learned from these successes should be explored for replication and duplication. How do you define and measure success in a way that resonates with all the stakeholders?  Typically, successful placement in vacant positions is one clear measure. Another is assessing the Economic Impact of the placement on the company and measures that affect its bottom line.

One example of a project that did both, is a training program managed by MAGNET in 2011.  The project was designed to determine if the attainment of skill certifications matched to employer requirements would result in a pool of candidates to fill current or projected vacancies in entry-level positions. Four Ohio sites were selected. The local team was headed by an educational provider and partnered with the local One-Stop that assisted with recruitment of participants.  Selected employers were involved from the beginning. They committed to providing input in the content and delivery of the program, as well as hiring completers to fill vacancies.   Employer involvement includedplant tours, classroom presentations, delivering some of the training, and conducting mock interviews. Program outcomes included attainment of a National Career Readiness Certificate (NCRC) and the Manufacturing Skill Standards Council (MSSC) Certified Production Technician credential.

Participating employers expressed their satisfaction with the project and the majority of completers were placed followed training. Follow up was conducted with the employers to gather not only their perception of the project, but also the Economic Impact on key factors affecting their bottom line. Preliminary data provided by six of the companies, indicated over $2M in retained sales, $ 250,000 in increased sales, and over $ 6M in investment in plant or equipment as a result of hiring skilled workers. Additionally, ten jobs were created. Factors included: reduced OJT (On-the-Job-Training) time, improved retention, and increased production due to more quickly promoting incumbent workers as their positions were filled with the new hires.

Although a small project and a small employer feedback sample, this model holds promise as a way to help companies quantify the value of this approach. If employers are able to clearly identify the required skills, and if the training providers can match those with certifications that validate the skills, job seekers can more successfully be prepared, placed and retained. Employers have to be part of the solution and training providers have to be willing to adapt their delivery content and strategies to meet both employer and job seeker needs.

Measuring the economic impact on the company provides a quantifiable way for employers to determine the ROI of their time and effort at the beginning of the job preparation process.

Click here to read the original post.


From A Manufacturing Perspective: What’s Your Year Looking Like?

May 7, 2013

I can’t believe that 2013 is almost half way done. There are some mixed messages out there on how things are going this year. I’d like to take the pulse of the industry to see how you’re doing. Can you take a quick poll? Results are shown.

Thanks!


Happy Plumber’s Day

April 25, 2013

April 25th is set aside each year to honor plumbers. At Sonnhalter, we have a great appreciation for plumbers and the work that they do. Today, Sonnhalter’s PR Engineer Rachel Kerstetter will be sharing with you about plumbing.

eMail_Header_Plumber

Often plumbers don’t receive the credit and fame that they deserve unless they’re Mario and Luigi and trying to save a princess. The Super Mario Brothers are the most famous plumbers, and they live in a Nintendo game.

The reality is that without plumbers, our world would be far from sanitary or pleasant. As part of our team’s commitment to getting our hands dirty in our clients’ work, we’ve had the opportunity to see plumbers at work, we’ve used their tools and we’ve heard their stories; we know that they deserve to be honored today.

Plumbers do much more than unclog drains and fix leaky faucets –  it’s plumbers who install the miles of piping that make hot, cold and process water and gas utilities possible. Using a little research combined with our knowledge of the profession, we’ve put together a list of things you may not know about plumbing:

  1. The word “plumber” goes back to the Roman Empire and the Latin word “plumbum” for lead.
  2. It’s because of a plumber that the Chicago River is dyed green every St. Patrick’s Day. The river was first turned green in 1962 using plumbing dye for detecting leaks. (more of that story here)
  3. The ancient Egyptians had plumbing systems. Archeologists have found lavatories inside tombs as well. (more on that here)
  4. Since 1963, more than 28 billion feet, or about 5.3 million miles, of copper tubing has been installed in U.S. buildings.
  5. In 2004, there were more than 91,000 miles of water distribution piping in the U.S. 78% of that pipe is made of PVC.
  6. In 2011, there were approximately 555,900 plumbers and pipefitters working in the U.S. (via the 2011 Encyclopedia of Careers and Vocational Guidance)
  7. Plumbers install and repair pipes for water, but also for: steam, air and a variety of liquids and gases.
  8. Toilets have saved more lives than any other invention.
  9. Thomas Crapper did not actually invent the toilet. Sir John Harrington actually invented the first flush toilet. (more on that here)
  10. Thomas Crapper owned his own plumbing shop in London by the time he was 25 and was awarded nine patents for plumbing innovations during his lifetime, three of them consisting of improvements to the flushing toilet.
  11. Plumbers installed 2,500 toilets and 2,500 sinks in the Empire State Building. The building also has 70 miles of pipe (more on that here).

Today we salute the ones who keep everything flowing, and not overflowing. We’re thankful for the dedicated plumbers who answer the call and don’t recount the tales of what they’ve pulled out of pipes.


From MAGNET: Fail Fast, Fail Cheap

April 18, 2013

Each month we’ll be featuring a blog post from our friends at MAGNET (Manufacturing Advocacy & Growth Network). MAGNET’s mission is to support, educate and champion manufacturing in Ohio with the goal of transforming the region’s economy into a powerful, global player. You can visit MAGNET online at manufacturingsuccess.org.

This post originally appeared on MAGNET’s  Manufacturing Success blog and is reposted with permission.

Fail Fast, Fail Cheap

By Robert Schmidt, Growth & Innovation Advisor, MAGNET

Robert Schmidt, Growth and Innovation Advisor, MAGNET

We need to be innovative—you know, try new things! Building on those that seem to work and quickly eliminating those that don’t work out as we had envisioned.

The proven method I use in this case would be the “Fail Fast, Fail Cheap” (FFFC) method.

How do we go about this? Simply stop spending time and money on developing new processes, products, or  marketing messages without trying it out. You want to find out if your concept is a good one? Find out in a fast, easy, and inexpensive way. Bottom line is: The key to fail fast fail cheap is to spend minimum resources to get the concept off the paper (or your mind) and into the application so you can tell if it needs to be changed, destroyed, or finalized.

FFFC follows Demings “Plan, Do, Study, Act” model. In a rapid succession of learning cycles you try out your idea, learn from that experience, modify and try again- all on a shoestring budget.  Fast trumps elegant early on.

An example would be to develop a look-alike or “Frankenstein” prototype made from on-hand or commercially available materials. The Frankenstein prototype gathers critical feedback from potential customers/users. Their reactions (likes, dislikes, concerns) help you determine if investing further resources makes sense and guides your step of development. Its much like taking on an entrepreneur mindset, forcing creativity and short time goals due to a limited budget.

Do you have a proven system for testing your new ideas? Let us know!

Want to learn more about the FFFC method? Contact Linda Barita at 216-391-7766 or visit MAGNET’s Product Design & Development landing page to learn more about how our engineers can help you learn how to “Fail Fast, Fail Cheap.”

Click here to read the original post.


Webinar: Social Media in Manufacturing – Why it Should Matter to You

March 19, 2013

If you’re a manufacturer that either doesn’t use or think social media should be a part of your overall marketing plan, this webinar is for you.

We will discuss why social media is not only relevant but crucial to your overall marketing initiatives. I will be joined by Greg Habermann, COO of SageRock, a digital marketing agency and a strategic partner of ours. We will show you real examples of what manufacturers are doing right and give you tips on how you can too. We’ll focus on YouTube, Slideshare, LinkedIn and Blogs.

When: Tuesday, April 9th at 2PM EST

Sign up for this free webinar here.


Why Email Marketing is So Important in Lead Nurturing to Professional Tradesmen

February 13, 2013

We generate leads from more sources today than ever before. So is that the good news or the bad news? The key isn’t necessarily in the number of leads, but the quality. So how do you determine and define them? At the end of the day, all anyone cares about is the sale, right?

Unfortunately all leads aren’t created equal. Depending on the market you’re in, 60-75% of all leads aren’t ready to buy! Note I didn’t say wouldn’t, but not ready. That’s why email is an effective and cost efficient way of moving contractors through the funnel.

There are several thing you as a manufacturer need to consider:

  • Some of your audience don’t know who you are.
  • Some may know who you are but have never done business with you.
  • If you’re introducing a new product that the industry has never had, there needs to be a learning curve in most cases before someone will try it.
  • If your product is similar to something others already make and has industry acceptance, you have a chance of someone trying yours.
  • For bigger, more complex sales, it takes longer to move the prospect through the sales funnel.

Let’s take an example of a contractor. I don’t care if he’s a general, plumbing, HVAC or landscaping contractor as their work lives pretty much run in parallel paths. If they are using day-to-day materials to do a job, they are more prone to try something from another manufacturer.

But if it’s a major piece of equipment like a diagnostic camera, snow plow or other major piece of equipment that they use on a regular basis, they need to consider options before buying. Now let’s consider a few things on a major piece of new equipment.

Chances are, if it’s a replacement for an existing piece that’s 5-7 years old or older, the technology probably has changed dramatically and they will need to go through several steps to get them far enough down the sales funnel to turn the lead over to sales.

Here are some steps he might take:

  • Collect info on your product as well as competitive ones
  • Review features and benefits
  • Read customer testimonials on how well your product works
  • Consider asking for a demo

So where in these steps do you think we should get the sales force involved? If you get them involved before the demo stage, you’re wasting their time. The first 3 steps can be handled via emails.

Remember, salesmen want the sale now and don’t have the patience to nurture the lead along. That’s why marketing should take the lead in identifying and taking them through the sales funnel before handing them off to sales, and email marketing is an ideal way to communicate with the contractor and professional tradesmen. Think about this. If we can hand off a lead that’s ready to buy, don’t you think the sales staff will start taking the marketing department seriously? One of my biggest challenges is to get sales and marketing to work together.

Does lead nurturing make sense to you? Would it surprise you to learn that up to 70% of companies don’t have lead nurturing processes in place. It amazes me that companies spend tons of money getting a lead and virtually nothing on nurturing it.

Here are some other posts you might find useful:

Benchmark Report on Email Marketing Sheds Light on Top Priorities for B-to-B Marketers

5 Tips on Improving Your Email Marketing to Professional Tradesmen

Email Marketing: How Are You Using it to Reach the Professional Tradesmen


Insider’s Guide to Dallas for the AHR Expo

January 22, 2013

Dallas GuideFor those of you who plan on attending the AHR Expo later this month in Dallas, we’ve created a guide to get you around the town during your free time and to entertain those important customers.

The guide includes recommendations from our friends who live and work in Dallas on the best restaurants, night life and sightseeing. We’ve even included phone numbers of taxi companies just in case you don’t want to drive.

We hope you have a great show and hope to see you either at the convention center or one of the establishments listed in the guide.

Click on the image above to get to the guide.


Happy Holidays!

December 21, 2012

I’ll be taking some time off and will be back after the first of the year. Enjoy the Holidays with your Family.

SON-XmasEBlast_2012


We All Have Something To Be Thankful For

November 21, 2012

As the Thanksgiving weekend approaches, I’d like to say thanks to the many friends and clients we’ve had the good fortune to come in contact with over the years. We’re all running in several different directions all the time, and this time of year we need to slow down a bit to appreciate the things around us.

So this weekend, don’t take your briefcase home, and your emails will still be there Monday morning when you get back in the office. Recharge your batteries this weekend. Play with your kids or grandkids, visit an old friend or watch some football. We take a lot of things for granted sometimes – our Families and Friends. And no matter how screwed up our country is in Washington, I wouldn’t want to live anywhere else.

Enjoy the weekend. We can get back to the rat race next week.


Follow

Get every new post delivered to your Inbox.

Join 89 other followers