March 21, 2012
The job of marketing today isn’t to create new customers but to create passionate subscribers to our brand. Your community will take charge and social networking will continue to facilitate the power shift towards the consumer. Our challenges are to make a person stop, read, think and behave differently.
Joe Pulizzi, founder of the Content Marketing Institute and known as the Godfather of Content Marketing, describes it “as a marketing technique of creating and distributing relevant and valuable content to attract, acquire and engage a clearly defined and understood target audience with the objective of driving profitable actions.” Does that sound like something we should be doing?
Roper Public Affairs says that 80% of business decision makers prefer to get company info in a series of articles vs. advertisements. 70% say content marketing makes them feel closer to the sponsoring company, while 60% say company content helps them make better product decisions.
So how do we manage this thing called content management? I found a good book by Robert Rose and Joe Pulizzi called Managing Content Marketing that might be a helpful tool for your marketing team to read. They outline and focus on 5 areas:
- Understand YOU – What makes you different? You need to define this before writing content to support it.
- Understand THEM – Who and where are the communities you’re serving?
- What content can you provide to help build loyalty?
- Subscribers need to be fed, nurtured and unsubscribed when it’s time.
- Measure success.
Content marketing is a different way to get the same information in front of customers, and we all need help and tools to manage it better.
We did a webcast with Joe Pulizzi on content marketing that might be of interest to you. You can watch it here.
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Marketing Tips, Marketing Tools, Social Marketing, Traditional Marketing | Tagged: content markeing institute, content marketing, joe pulizzi, managing content marketing, robert rose |
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Posted by tradesmeninsights
March 13, 2012
As B-to-B marketers, we are concerned about demand generation as our fundamental mission with lead generation being the primary way of measuring success. Here are four ways that will help you get better results.
I read an interesting article by Jim Leach, VP-Marketing, Harris Corp that outlines the CORE items you need to focus on. Here are some highlights:
- Content - You have two challenges here for creating great content. One, the people who probably know the most about your product are probably terrible writers and two, your audience has no time to read. Jim suggests that a product engineer or possibly a customer service person might be the ones to tap to write content. His rules are simple: be brief, be brilliant, and be gone.
- Outreach - Your best source of info is from your sales force. They are out in the trenches every day and know what the pain points are for customers and potentials. Take those insights and turn them into content nugget one pagers with common themes that might be used in a drip marketing program.
- Response - Don’t lead your potential back to your home page on the web where they have to start the search over for the particular item that interested them in the first place. Create specific landing pages with tailored messages and the ability to collect info and download valuable info depending on where they are on the sales ladder – awareness, research, evaluation, selection or purchase – you should have items on that page that address each step in the process so the potential can find what they want easily.
- Engagement – Most B-to-B sales have longer buying cycles so you need to keep your prospect engaged throughout the process. Make sure that when they come back at you with questions to be sure to ask them some as well so you can continually update their status.
CORE marketing can help you focus your efforts and close more sales. What are you doing to improve your marketing results?
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Marketing Tips, Marketing Tools, Social Marketing, Traditional Marketing | Tagged: b to b marketing efforts, content sharing, engagement marketing, harris corp, jim leach |
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Posted by tradesmeninsights
February 28, 2012
We all know how busy contractors and the trades are. Most of their time is spent on the job site. They rely on their smartphones, and more and more are using tablets in the field. Mobile is not going away. Consider this stat:
77% of the world’s population (5.3 billion people) are mobile subscribers!
A recent post on Marketo, BtoB Marketing To Go: Why Mobile is Crucial to Your Lead Generation, highlights some interesting stats from a recent comScore study:
- 72.2 million people accessed social networking sites or blogs on their mobile devices.
- Almost 40 million U.S. mobile users access social media sites daily.
- Facebook,Twitter and LinkedIn increased their mobile audiences by more that 50% in 2011.
So what do you think the chances are that some of your target audience isn’t in the stats above? Mobile users are interacting with brands and you should not miss out on the opportunity to engage them.
If you like this post, you may want to read:
Is Mobile Marketing the Best Way to Reach the Professional Tradesman?
What’s Your Mobile Media Strategy for 2012?
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Marketing Tools, Marketing Trends, Social Marketing, Traditional Marketing | Tagged: comscore, jason miller, lead generation using mobile, marketo, mobile marketing strategy, mobile strategy |
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Posted by tradesmeninsights
February 21, 2012
According to a recent article in BtoB Magazine, Making the Most of Mobile is beginning to change. Here’s an interesting stat – in December of 2011, eMarketer released a study that showed mobile had surpassed print readership. Mobile increased by 30% in 2011 to 65 minutes a day compared to print at 44 minutes. Magazines are finding that their content consumption on smartphones and tablets are beginning to boom.
This trend isn’t just in the B-to-C market. B-to-B publications are beginning to focus on different delivery options. Summit Media Group who owns Packaging World found in a recent survey that 46% of their subscribers owned a tablet and that 78% planned to own one by the end of the year. Of those that currently own tablets, 74% said they read work-related digital magazines on these devices. They have incorporated “responsive design” into their websites which allows for optimum readability automatically.
Ziff Davis, a tech media company, is moving ALL its print magazines to digital and mobile and is clearly a leader in this endeavor. Newer media companies like WTWH Media which just started a few years ago focuses heavily on the digital aspect. Cygnus Business Media, Penton Media and others are starting to follow suit.
So bottom line for those of us that are trying to reach professional tradesmen, we now have another opportunity and avenue to reach them. Benefits of digital are:
- We can measure responses
- We can enhance our message by including links to videos, testimonials, etc.
If you haven’t included digital in your marketing plans, maybe it’s time you consider it.
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Marketing Trends, Traditional Marketing | Tagged: b tob magazine, delivering content, emarketer, mobile media, penton, smart phones, summit media group, tablets can help you reach tradesmen, WTWH media, zipp davis |
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Posted by tradesmeninsights
February 8, 2012
No matter what kind of promotion you’re doing, when going after the professional tradesmen, the bottom line is you want them to ask for more info and ultimately a sale. You can’t do that in an ad(print or digital) by itself. You need those that are interested in whatever it is you’re selling to go somewhere to get more info.
A landing page is ideal for a next step in the lead process. A good landing page will target a particular audience using a unique page that allows visitors to download the appropriate content (you wouldn’t have the same offer for say a tradesman and for a design engineer). They also help you track and monitor activity by offers so you know what works and what doesn’t.
I recently downloaded an e-book, Optimizing Landing Pages by Sarah Goliger from Hubspot that outlines the basics on what needs to be included, how to get them shared, using them as a lead nurturing tool and thanking them for responding.
Here are some highlights:
- By directing them to a specific page with an offer and the appropriate form to fill out, it makes it more likely that they will complete the form and convert to a lead.
- If your visitors decide to download your offer, why not invite them to share your content?
- Lead nurturing is a very important part of the process. 50% of those who respond aren’t ready to buy just yet.
- 78% of sales that start with a web inquiry get won by the first company that responds.
- By sending a follow-up thank you to those that downloaded material, you have the opportunity to offer them additional info and downloads, as well as asking them to share this with others via social media.
So if you’re not using landing pages, you may want to give them a try. I think you’ll see that you’ll not only get more leads, but better quality ones.
If you like this post you might like:
Product Landing Pages: Tips on How to Improve their Performance
The Best Way to Reach Professional Tradesmen: Drip or Closed Loop Marketing?
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Marketing Tips, Marketing Tools, Social Marketing, Traditional Marketing | Tagged: hub spot, landing pages, optimizing landing pages, professional tradesmen, sarah goliger |
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Posted by tradesmeninsights
February 7, 2012
Moving forward in 2012, is mobile media going to be part of your overall marketing strategy?
According to a recent survey by the Association of Strategic Marketing (ASM), 2011 Trends in Mobile Marketing, 58% of respondents indicated that they were not using mobile marketing.
As a matter of fact, mobile seems to rank somewhere in the middle of overall marketing practices behind email (which ironically is number one) and SEO. The 42% that do use mobile in their marketing plans are optimizing their websites and emails and are beginning to use QR codes.
If you like this post you might like:
Is Mobile Marketing the Best Way to Reach the Professional Tradesman?
What Are You Doing to Reach the Young Professional Tradesman?
The Mobile Marketing Trends Study was created to allow marketing folks to see what similar organizations were doing. Some highlights of mobile marketing goals include:
- Sales/revenue – 33%
- Product service info – 25%
- Customer retention – 15%
- Lead nurturing – 11%
- Customer opt-in – 10%
- Alert reminders – 6%
For those of us in the B-to-B space, and especially for those of us trying to reach the professional tradesman, mobile should be a part of your marketing plan.
Not sure where to start? The easiest place to start is to optimize your website for mobile. Secondly, consider sending mobile-optimized emails.
The key is to make a plan and do something, monitor the response and do something else. As I’ve said before, I don’t believe mobile is going away, and there are many opportunities to reach our target audiences.
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Marketing Trends, Traditional Marketing | Tagged: 2011 trends in mobile marketing, association of strategic marketing, mobile marketing, mobile marketing strategy, professional tradesman, reaching the professional tradesman using mobile marketing |
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Posted by tradesmeninsights
February 2, 2012
Today’s Internet-enabled customer has made it clear that they decide what content looks like and how it should be distributed. Content Marketing has emerged as the primary mode of engaging business prospects. This holds true especially in the technology sector where Eccolo Media, in the fall of 2011, released a report on the trends in marketing collateral. The survey, Eccolo Media 2011 B2B technology Collateral Survey Report is available free.
Customers expect that your collateral material will provide them with info they can use – not info on a particular product. Highlights of the survey include:
- Users are consuming more content, but from a greater number of resources.
- Social sharing buttons influence all type of content – 77% said if they had an easy way to share, they do.
- Collateral goes Mobile – 37% consume content on tablets or smartphones.
- Collateral goes interactive like embedded videos – 92% of users say it positively affected overall influence.
About the survey. This is the fourth year Eccolo Media has done it. They surveyed C-level executives and the survey represents 501 usable respondents.
One of the key take aways from this is that those of us who are developing content should be considering a library of suitable content for their marketing efforts.
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Marketing Tips, Marketing Trends, Social Marketing, Traditional Marketing | Tagged: content marketing, eccolo media |
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Posted by tradesmeninsights
January 25, 2012
Are you using email newsletters to keep in touch with customers and prospects? If not, you should be considering it. They are relatively easy to do, especially if you do a blog.
Using a CRM service like Emma, Exact Target or Constant Contact it will give you access to templates to use for formatting, and more importantly, it will give you tracking data on who opened the email and where they spent time. The metrics will also tell you where and on what subjects people are attracted to. They also give you room for special messaging and links to appropriate sites.
Here are 4 reasons why you should consider a newsletter:
- Helps you stay in front of customers and potentials.
- Helps you establish thought leadership in your area of expertise.
- Helps identify potentials who sign up for and keep coming back to your newsletter. Maybe someone should call on them?
- Build a mailing list. Use it as one touch point to get your brand in front of your audience.
Frequency will depend on a few things. If you do a blog, I’d suggest you do it monthly and highlight the top 5 posts of the month. Most templates give you room for a customized message, like look for a new product launch coming next month or promotion of a webinar.
If you don’t do a blog, assembly of info for the newsletter may be a little more time-consuming and I would suggest doing it at least quarterly. You could assign responsibilities to various people within your company. Customer service, sales and marketing. The key is to give the reader relevent and timely info.
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Marketing Tips, Traditional Marketing | Tagged: b to b email newsletters, Constant Contact, emma, exact target, marketing plans 2012 |
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Posted by tradesmeninsights
January 11, 2012
INDUSTRY OVERVIEW/TRENDS/ISSUES
A lot of our clients know they need to get into the “green” arena but do not know how to approach it or how to bring value to the “green” market. Thus, the following is both an overview of the alternative energy industry (focusing on certain segments within the larger context) to be used as a means of educating, and a list of trends and issues to be used for planning for the types of products and services needed in the future.
Renewable Energy Consumption in the Nation’s Energy Supply, 2008

This overview covers the following portions of the Alternative Energy market:
•BioMass/BioFuels/BioProducts
•Geothermal
•Hydropower
•Solar
•Wind
For those of you who might want to look at this market, the 54-page report highlights the industry, trends and issues. We also touch on associations, training, codes, trade shows and publications that cover this market. You can sign up to receive a copy here.
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Marketing Trends, Traditional Marketing | Tagged: alternative energy market, alternative energy markets, biofule, biomass, bioproducts, geothermal, green energy, green technology, hyrdopower, solar, wind |
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Posted by tradesmeninsights