Why Should You Use Social Media in New Business Development?

May 21, 2013

In the traditional sales model, we identify our prospects and then use several tactics to get in front of them, qualify them and ultimately sell them. But what about all the other potential users of your product or service that you don’t know about? Yes, some of them may find you through a referral or get on your website, but there are many more that may not ever know that you exist.

In most cases, especially for manufacturers who are selling more complicated products, there is a sales funnel you need to take folks through before they are ready to buy. That’s great, but that only works if you’ve identified the potential sale.

Think of social media as your silent salesman. It’s out there bird dogging for you and taking a potential through some of the initial stages of the selling cycle.

Social media is a great way to connect with prospective buyers because they will find you based on what they are searching for (what kind of problem they are looking for a solution for) on the web. It allows you, not only to connect, but to start a conversation. It allows them to get a better feeling for the company and how you go about helping people. In other words, you start building the know, like and trust model that comes with any sale, especially to new potentials.

Social media is a great way to educate prospective buyers because of all the tools you have available: YouTube, SlideShare, Blogs, Forums. All are platforms for you to add value to the conversations by giving them great content, and it starts establishing you as an expert they can count on.

Social media is a great way to collaborate with potential buyers because of the tools like GoToMeeting, Google Hangout or other technologies that allow you to connect almost immediately to help answer a question or show them how to fix a problem. There are even listening platforms, like HooteSuite, radian6 and others that will help you monitor conversations around the areas you want to be in, and you can contribute at the appropriate time.

So don’t  just do business as usual. Think outside the box and give social a try. You might be surprised as you might eventually identify themselves as a potential new customer that was never on your radar screen.

If you like this post, you might want to read:

Blogging: Helps Increase New Business Leads by 69%

Are you Using LinkedIn for New Business Development?


How to Make B-to-B Posts Interesting

May 15, 2013

One of the challenges we face all the time in helping manufacturers get into the social media space is to get them to think outside their traditional feature/benefit mentality. Feature-based articles on your products aren’t going to work in this space.

I recently read a post by Jeffrey Cohen in Social Media BtoB called 10 Ideas to Make a Boring B2B Social Media Post Captivating. He hit the nail on the head when he said customers and prospects want solutions to their problems. They don’t want to hear about your products in a sales pitch. Here are some highlights from the post that I found to be interesting, and if you try them, your readership will surely increase.

  • Use key words in your headline - Use words that a customer would be looking for to solve his problem.
  • Use adjectives in the headline - descriptive words will pique the reader’s attention and want them to read on.
  • Don’t talk about your products - that’s what websites are for. Use this space to solve problems and establish yourself as an expert in the field.
  • Solve problem - use how-to posts or share a customer story of how you helped them solve a problem.
  • Use video - this is a powerful way of telling your story. Video tends to capture someone’s attention in a different way than the written word.

The key here is to work smart not hard. If you’re going to invest the time into blogging, then let’s try to get the most out of it.

I’d be curious to hear what you’re doing to get better results with your posts.


Podcast: SEO in Manufacturing – 3 Things You Need to be Doing

April 24, 2013

398ec611a0fdc5c8cae3000b4a116c50I recently caught up with Sage Lewis, president of SageRock, a digital marketing agency that’s one of our strategic partners, to talk about the importance of SEO, especially in the manufacturing sector.

Search engine optimization is an ever-moving target. It has never been harder to rank well for your targeted key phrases than it is today. We will discuss the 3 most important things manufacturing marketers need to be doing in search engine optimization today.

Sage gives us some good tips and references to use.

Enjoy!

Listen To Podcast


What Are You Doing to Adjust to All the New Changes in Marketing?

April 17, 2013

dinosaur

If you’re an old-time marketer like me, there’s been lots of changes over the past several years as to the alternative ways to reach your targeted audiences. So what do you do so you don’t go the way of the dinosaurs?

I recently read an article in CCO Magazine where they interviewed Brian Kardon, the CMO of Lattice Engines. The interview focused on the making of a modern CMO and what he had to do in order to adjust and thrive in his new environment. Here are some good points he brought up that might help us all:

  • Get out of your comfort zone - Look at alternative ways to communicate with your potentials. Keep an open mind.
  • There is no substitute for doing - Jump in and get your hands dirty. The best way of understanding something is by trying it.
  • Learn from the best - Identify people who are out in front. Those that are risk takers and their passion is contagious.
  • Don’t fear mistakes - Consider them chances to learn.
  • Partner with specialists - With all the alternatives out there, hire folks that are good at what they do and then let them do it.
  • Don’t look back - The things that were successful in the past may not be the best option moving forward.

So I think we can all learn from these pointers if we keep an open mind. I’m finally getting comfortable with most of the new digital and social options available. What I’m not afraid of is asking questions and trying things out. What I found out is I can’t break things like Twitter or SlideShare.

What kinds of challenges are you facing with all these new options?


Spring Clean Your Social Media

April 11, 2013

Since the social media scene developed many years ago, it’s become cluttered. There are accounts on all social platforms that sit, gathering dust for years. Do any of those accounts belong to you or your company?

Today Rachel Kerstetter, our PR Engineer, is sharing some pointers on how you can spring clean your social media.

When I entered into the realm of public relations with a broad social landscape, I was a little surprised that much of my social media consulting and instruction wasn’t about getting social programs started or operating them, it was a lot of clean up.

It doesn’t take much time to get your social media back on track if you know what to do.

1. Take a look at what you have. How long ago was your last status, tweet, post or picture? Do you have messages or invitations that are waiting to be read? When you look at an old account, try to see where/when things went stale and identify what may have been the cause. Did you have an intern running your social that has since left? Did you “run out” of content or ideas? Do you need help?
2. Check your branding. If anything in your company’s branding has changed, all of your social accounts should reflect that. Get your logos, profile pictures, covers and banners up to date. Make sure that you have a Twitter cover, a LinkedIn banner and a Facebook cover for your company. Use your own company and product names correctly.
3. Is your profile complete? Fill out the boxes with information about your company. Make sure there isn’t a blank spot where an About section should be and make sure that you have links to your website and contact information on there. Here’s what the About Section on Sonnhalter’s Facebook Page looks like:

 

Sonnhalter Facebook About Section

 

4. Don’t stand alone. If you only have one person in your company with the Facebook or LinkedIn admin rights or the passwords to your accounts, you’re in for some trouble. What happens if that person leaves your company, takes vacation or falls ill for an extended period of time? You may have one main point person on social media, but always have at least one other person in your organization with social access.
5. Approach the rest of the year with a plan. If you’re having trouble with content, consider setting up a schedule monthly, quarterly or annually with the general topics you want to address on your social media and recruit help if you need it.

You may also be getting overwhelmed on your personal social accounts because your connections are active. Here are just a few tips to save some personal sanity this spring:

  1. Take advantage of lists, circles, etc. to organize your connections into logical groups. That way you can easily check information from one group at a time (or find information you’re looking for).
  2. Change your email preferences so you don’t end the day with 50 Facebook email notifications or opt to receive daily or weekly digests from your LinkedIn groups.
  3. Use your readers. Put all of the blogs you read in one place to minimize jumping around from site to site. We’ve recommended a couple of options in a previous post.

How Do You Repurpose Your Content?

April 9, 2013

We all work hard developing content and sometimes forget to spend as much time promoting it. Repackaging and republishing in different ways to drive traffic to your website – these are the driving forces on the internet. Our content is relevant around the world and we need to re-share.

I was reminded recently by an article from ASM, The Association of Strategic Marketing, that there are easy ways to share content. Among them:

  • Syndication - RSS feeds are the most common way to re-share content. That little button that you put on your site or blog makes it so easy for people to share your content with their group of contacts.
  • Summarized reports - Group previously published articles to create a report that can be shared by PDF or other downloadable formats.
  • Social Media - Share on Facebook, LinkedIn, Twitter, Google+
  • E-mail – Don’t forget about the old standby. Your contacts, both customers and prospects, will welcome good content.
  • Multi-media - Repurpose into a podcast or video. This media has its own benefits in that we all like to listen and look as opposed to read all the time. Not to mention that YouTube is the second most search engine behind Google.

What are you doing to make sure your content is shared?


Free SEO and Social Media Tools Manufacturers Should Know About

April 3, 2013

SEO and social media tools are important tools in evaluating your performance. Today we have a guest post by Emma-Julia Fox from Pitstop Media that outlines some of the free ones available. Enjoy.

Manufacturers and business owners are always on the look out for smart SEO and social media tools that can help them increase their visibility as well as ROI. If these tools come for FREE even better!

Here’s a list of SEO and social media tools that can help you gather some very valuable insights in terms of your web pages’ performance.

SEO Tools

One of the most important aspects of SEO is keyword research. You will therefore need effective tools to make keyword research a lot easier. Among the most helpful tools in this case would be the myriad Keyword Density Checkers; the following are among the most reliable.

Webconfs

This tool scans the URL that you provide and then shows you the most commonly used words on the page, presented in a keyword cloud. (A keyword cloud is a visual presentation of the keywords on the page, with the font of high-density keywords slightly larger than others.) You’ll know your main keywords are doing well if they are presented in large font at the head of the cloud.

Screaming Frog

This is a downloadable java program that can scan as many as 500 URLs; you’ll have to pay for a license if you want to scan more. This can be a very useful tool if you’re launching a new website, as it can help you identify 302 redirects, 404 pages, duplicate content, pages with missing Meta data, and title that exceed 70 characters, among other internal issues that may compromise the quality of your website.

You can even use the tool to analyze your competitors’ websites from an SEO perspective.

Screaming Frog is a downloadable program you can use to identify issues on your website.

 ScreamingFrog

Open Site Explorer

OpenSiteExplorer is a link analysis tool that you can use to get some valuable information on any website, be that your own or the competition’s. The tool can help you determine the strengths and weaknesses of your website and your links.

You can also use it to check how your site is doing as compared to your competitors. More importantly, it can help you identify some good websites to link to your own.

SpyFu Recon Files

This is another tool you should consider. It is currently still in beta and is allowing users to access their reports for free. The SpyFu reports are presented in three categories: Opportunity, Competition and SEO Value.

With this tool, you can identify valuable SEO opportunities and determine your own strengths and weaknesses as well. You can also check what keywords your competitors use on their ad copy and what they’re likely to spend on. The data you collect can be a valuable guide when you’re crafting your own SEO strategy.

WooRank

WooRank is an online tool that assists you with the technicalities of SEO. When you check your website on WooRank, you’ll get a score of anywhere from 0 to 100 along with an explanation as to what your site’s problems are and how you can improve it.

Additionally, you may want to give Marketing Grader a try. Just like WooRank, it shows you how you can improve your website. What sets it apart, though, is the fact that it also has metrics for measuring the performance of your blog.

It is important for you to keep track of how well your site is doing in terms of SEO.

Social Media Tools

Social mentions are very important in social media marketing, which is why you will need tools that can help you count the number of social mentions you have. The following are among the most recommended tools:

Shared Count

This is a very simple tool that shows you some valuable social networking statistics. When you provide your URL, the tool will show you the number of share counts you have on social networking sites.

You can use these statistics to either prove your popularity to your site visitors or take the necessary steps to improve your social media performance.

HowManyShares.com

If you prefer viewing your social media statistics in visually attractive presentations, then you’d do well to take advantage of this tool. When you provide your URL and e-mail address, the tool scans and analyzes all of your social media accounts and blogs.

In less than a minute, you’ll get a report where you receive a score of anywhere from 1 to 100. Naturally, a score of 100 is what you’re aiming for. If you get anything less than that, then you can take steps to improve your social media performance.

When you talk about social media marketing, the focus has always been on the manner in which your target audience perceives your brand. This is why ‘engagement’ is a very popular buzzword in the world of social media marketing.

Social Mention

To ensure success, therefore, you will need to monitor how your brand is being received by your target audience. A good tool to use for this purpose is Social Mention. This tool allows you to take a quick look at what people recently said about your brand or subject of interest. Perhaps the best thing about it is that it is compact and very easy to use.

You need to monitor how your brand is perceived by your social media audience.

Marketing is a constantly evolving aspect of any business and if you want to succeed, you’ll have to learn how to go with the flow. When the Internet first entered the picture, marketers had to learn all about SEO.

However, the Internet and the SEO industry are also constantly evolving and what you learned in the past may no longer be applicable today. In fact, social media marketing is a fairly new concept that online marketers are still getting used to.

As a business owner, therefore, it is definitely important for you to ensure success in both your SEO and social media campaigns. The tools discussed above should do much to point you in the right direction.

Emma-Julie Fox writes for a Vancouver based company that provides white hat SEO services, Pitstop Media.


Webinar: Social Media in Manufacturing – Why it Should Matter to You

March 19, 2013

If you’re a manufacturer that either doesn’t use or think social media should be a part of your overall marketing plan, this webinar is for you.

We will discuss why social media is not only relevant but crucial to your overall marketing initiatives. I will be joined by Greg Habermann, COO of SageRock, a digital marketing agency and a strategic partner of ours. We will show you real examples of what manufacturers are doing right and give you tips on how you can too. We’ll focus on YouTube, Slideshare, LinkedIn and Blogs.

When: Tuesday, April 9th at 2PM EST

Sign up for this free webinar here.


Are You Using Inbound Marketing to Reach the Professional Tradesmen in Construction?

March 13, 2013

PIECHARTS_InboundMarketing_MostEffective

Inbound marketing is and can be an effective tool. The Construction Marketing Association recently conducted a national survey of construction professionals to see if and how they are using this tool.

Highlights include:

  • 82% employ inbound marketing
  • Most popular inbound marketing content is PR
  • Blogging is considered the most effective tactic
  • 77% use web analytics to measure their inbound activities

How Do You Approach Tradesmen in the Early Stages of the Buying Process?

March 12, 2013

SalesCycle

Very carefully!

When we get a lead in, we all assume that they’re ready to buy, and in most cases, that’s not true especially when it’s an expensive or major initiative. If a contractor is contemplating a major new piece of equipment for his crews or a new piece of software to help him run the company, it’s going to take some time and investigation first. There are several stages the normal prospect goes through, and if we can’t get them past the initial stages, we’ve lost the battle.

I recently read an article by the Albertson Performance Group, How to Write Content for Early Stage Buying Process that I thought was very helpful. Here are some highlights:

  • So if a contractor responds to some marketing efforts in this-type scenario, what we need to do is to give him some general advice or tips on how to decrease downtime or set-up costs. You may have to do this a few times using different tools such as videos or a free diagnostic tool to use.
  • Then slowly get into the ways how using your products makes people’s lives easier (use a testimonial on how your product helped one of his peers).
  • Put your prospect in a position where he see’s that if he has your product he’s the hero.

They sum it up with one thought – The buyer doesn’t want your product, he wants what it will do for him. Give him reasons to buy from you.


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