Podcast: The Evolution of CRM in the Age of Social Media

April 4, 2012

We are fortunate to have caught up with Russ Hill, President of Ultimate Lead Systems. His company has been helping manufacturers close the loop between leads and sales for over 25 years. Russ has been a strategic partner of ours for several years and we have numerous clients using his systems.

In the 25-plus years Russ has been in this business, he’s seen lots of changes in how leads are delivered and with social media, how they are created. This brings to light the need to develop a social media strategy to generate sales. It also requires CRM and lead management programs that ultimately enable companies to track sales results.

Listen to our conversation – click below.



Podcast: Overview of the Construction Industry’s Outlook for 2012

February 14, 2012

Georgia Foley, the executive director of STAFDA, spent a few minutes with us after her return from the World of Concrete show late last month. While there, she met with her manufacturing liaison committee and shared their comments on the state of the construction industry. Listen to it by clicking below. Enjoy.



Podcast: Review of STAFDA 2011 Meeting and Trade Show

December 1, 2011

 STAFDA

I just returned from the STAFDA meeting in San Antonio. I was able to talk to several manufacturers and reps to get their thoughts on the show itself and what the outlook is for 2012. There were some interesting comments.

Listen to the Podcast:


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Podcast: Why Online Training Gives You the Edge

November 7, 2011

I caught up with Lisa Bordeaux from BlueVolt recently to talk about the importance of using online training. Everyone is looking for ROI.

Lisa explains the differences of why Manufacturers and Distributors use it and why their reasons are different. She also talks about the different ways to learn – Observations, Conferences, Classroom and Self-Study

Listen to the Podcast:


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Podcast: Breakthrough in Inventory and Supply Chain Planning and Execution

November 4, 2011

From time to time I try to address issues other than marketing as it relates to manufacturing and distribution. With the soft economy the last few years, inventory and its management is an issue for both sides.

So I decided to ask a friend, Howard Coleman from MCA Associates who is an expert in this field, to shed some light on the new “pull” inventory management system. Here are Howard’s thoughts on the issue.

Listen to the Podcast:


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Podcast: Trends in Distribution and What it Means to the Distributor-Supplier Relationship

November 4, 2011

I recently caught up with Lindsay Konzak, editor of Modern Distribution Management (MDM) newsletter.

We talked about how things are changing, especially since the downturn in the economy. She shared with us “Four Trends in Distribution” from the MDM’s 2011 Distributor Landscape Report and what it has meant for the supplier-distributor relationship.

Listen to the Podcast:


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Podcast: Overview of 2011 HVACR Week and Comfortech Show

October 12, 2011

Mike Weil, editorial director of Contracting Business magazine, shares his thoughts on the Show and issues facing contractors.

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Podcast: Why Manufacturers Should Be Using QR Codes

October 11, 2011

Scott Chapin from DigiKnow explains benefits and usages in marketing efforts and gives practical advice and best practices.

Listen to the Podcast:


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Podcast: What CEOs Should Know About One Of, If Not Their Biggest, Asset

November 2, 2010

I recently had the chance to sit down with Abe WalkingBear Sanchez, a leading speaker, trainer, contributing editor and author to both manufacturers and distributors. He frequently gives CEOs a quiz on the credit function, and one of the topics we talked about is who should the credit department report to? His take is sales and he tells us why. He also talks about how old methods of credit checking is limiting your sales efforts. He’s an interesting guy and I think you’ll enjoy his short interview.

Listen to the Podcast:


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He can be reached at www.armg-usa.com.

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Podcast: Bob Mader answers what the plumbing industry is doing about water conservation

August 25, 2010

Editor-in-chief of Contractor magazine shares his thoughts on advances in water conservation technologies and what is on the horizon for all of us on water conservation and recycling.

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